All BBQ Buddy Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to all rights and remedies to which you may be entitled by law, some BBQ Buddy accessories are warranted against defects in material or workmanship for a period of 3 years (check packaging details) from the date of original purchase.
The warranty excludes damage resulting from product misuse or product neglect. The warranty covers domestic use only and does not apply to commercial applications.
Any claim under this warranty must be made within 3 years of the date of purchase. To make a claim under this warranty, return the faulty product to the place of purchase, together with the receipt, original packaging and instruction sheet. No warranty will be provided without purchaser’s receipt or other acceptable proof of the date of original purchase. Any cost incurred in returning the product shall be borne by you.
This Warranty is given by Mayo Hardware Pty Ltd. | ABN 180 7151 7176
4 Secombe Place, Moorebank NSW 2170 Australia